Shipping & Returns

We aim to offer you a great customer service from the time you place your order to when you receive your order. We send parcels all over Europe and UK through our trusted couriers DHL, Post NL and DB Schenker.
Your order will be processed within 3-5 working days.
Final shipping cost will be determined and based on the weight of your order and communicated to you via email.
As as you have placed your order, we will start processing your order as soon as possible. You will be kept informed of the status of your order via email and via My Plumuleb2b.
Once your parcel has been booked in with our delivery service you will receive a Track & Trace code.
** Delivery time excluding weekends

Returns
You can inform us about your return within 14 days after receiving your order at b2b@plumule.nl

Refunds
We will refund you the full amount of the items to the account you’ve paid your initial order with (Credit Card, Ideal, Paypal etc.)
If you have any more questions, please feel free to contact us at b2b@plumule.nl or call us at +31 108446922, mobile +31617993324